Effective Date: August 1, 2024
Last Updated: September 30, 2026
Welcome to HiFun!
HiFun products and services (hereinafter referred to as "the Services") are provided by us. We highly value the privacy of users (hereinafter referred to as "User" or "You") who use our Services. Through this Privacy Policy, we aim to explain how we collect and use your personal information, and to inform you of the corresponding processing rules while ensuring you are aware of your rights.
Special Note: Regarding the Collection and Uploading of Your Account Information
Special Notes: Third-Party SDKs
Personal Information We Collect
How We Use Personal Information
How We May Share, Transfer, and Disclose Personal Information
How We Store and Protect Personal Information
Cross-Border Data Transfer
Protection of Minors
User Rights
Child Protection
SMS Marketing
Notifications and Revisions
How to Contact Us
1. Special Note: Regarding the Collection and Uploading of Your Account Information
If you register or log in using third-party accounts such as Google, Facebook, or Apple, we will upload your primary account data (including email information) to our servers. The main purpose of this is to ensure that you can successfully create and log into your account, and to restore previous data and usage records when you log in with the account again. We will not process your account data for any other purposes. If you have any questions or requests for data deletion, please contact support@hifun.chat.
2. Special Notes: Third-Party SDKs
Adjust SDK (integrated on August 1, 2024)
Adjust is a third-party analytics platform. Through the Adjust SDK, we share device information, account information, your activity within HiFun, and payment information with Adjust. We use this information to analyze product usage, improve the user experience, and evaluate the effectiveness of our advertising campaigns. For more information, see Adjust's Privacy Policy. To request data deletion, please contact support@hifun.chat.
ThinkingAnalytics Android SDK (ThinkingData)
SDK provider: ThinkingData Information Technology (Shanghai) Co., Ltd. Purpose: to identify devices consistently for analytics, measure how HiFun is used, analyze app events and crashes, and improve the Services. Information processed: Android ID, device information (such as operating system, device model and manufacturer), network information, and app usage and diagnostic event data. Collection method: when the Android SDK is initialized and while you use HiFun, it reads device information through Android system interfaces and collects event data through automatic tracking and events recorded by HiFun; the data is sent over the network to the analytics server configured by us. HiFun also sends the non-system installed-app package names described in Section 3 to that server as an analytics event through this SDK. See the ThinkingData SDK Privacy Statement for more information.
3. Personal Information We Collect
To provide the Services, we need to collect, store, and use the following personal information:
Personal Information You Provide to Us
Account Registration and Login: When you register an account to use the Services, we need to collect your personal information, including your phone number and registration verification code. If you register using a third-party account (such as Facebook or Apple, hereinafter referred to as "Third-Party Account") or bind your Third-Party Account with the Service account, we may collect your Third-Party Account information.
User Profile Information: To create your user profile, you need to fill in or voluntarily provide your personal information, such as your name or nickname, profile picture, gender, date of birth or age, nationality, personal tags, and educational information.
Payment Information: To complete the payment for the Services you order, we may process your payment account, payment channel, and transaction details, including information provided by third-party payment service providers.
Content Publishing and User Interaction: When you create, provide, publicly upload or publish content, or engage in live streaming while using the Services, we may collect the images, audio, or other forms of content you publish, as well as the questions and feedback you provide to other users. When you interact with other users, you may also generate information (e.g., your activity information in voice rooms, chat records, interaction information with other users' published content). You should be aware that content you choose to publish publicly may be viewed by other users. Please avoid sharing sensitive personal information in public content or live streams.
Information We Collect When You Use the Services
Behavioral Information: We may collect and process behavioral information generated during your use of the Services, such as records of broadcasters you follow, user lists, and information about users you interact with. We may also collect and process your subscription or payment information (including transaction records, transaction amounts, subscription history and details, and your diamond consumption information and balance).
Geolocation Information: When you use location-based services, we need to collect your approximate geolocation. We may collect your GPS location information, and if required by applicable law, we will collect it with your authorization.
Device Information: When you use our Services, we will collect your device and specific technical data, including device identifiers (such as OAID, IMSI, SN, IMEI, Android ID, IDFA, IDFV, OPENUDID, GUID, MAC address), device model, resolution, language, country, software version information, network information (such as IP address, SSID, BSSID, carrier information, network connection type), and log information (such as click records, operation logs, usage and interaction records).
Installed Applications (Android): When HiFun starts, we use Android's package manager and the QUERY_ALL_PACKAGES package-visibility permission to read the package names of installed non-system apps on your device. We exclude system apps. We collect this installed-app list to analyze the app installation environment in connection with payment features and improve the payment experience. The package names are sent as an app_list analytics event through the ThinkingAnalytics Android SDK described in Section 2.
Cookies: We use cookies and other similar technologies (e.g., web beacons, log files, scripts, and e-tags, hereinafter referred to as "cookies") to enhance your service experience on our website. Some of our third-party partners may also use cookies when you use the Services. Cookies are small files placed on your device to enable us to provide specific functions. In certain cases, you have the right to allow cookies to operate or later disable them. You can accept all cookies, control their operation on your device or browser, or reject all Cookies by adjusting the corresponding settings on your device. However, rejecting cookies may cause the Services to not function properly.
Personal Information Collected from Third Parties
Third-Party Login: If you log in to HiFun using a Third-Party Account, we may collect information related to the Services from that Third-Party Account (e.g., your account avatar and nickname on the third-party platform).
4. How We Use Personal Information
We use the personal information we collect for the following purposes:
To Perform Agreements: Based on the agreements we sign with you, we may use your personal information for the following purposes to fulfill the agreements:
Contact you in a timely manner;
Enable and set up your service account;
Provide you with services, such as audio live streaming services, and calendar reminder functions;
Provide you with location-based services;
Improve the usability of the Services, such as by recommending content that may interest you;
Process your requests, including fulfilling our service-related obligations;
Provide you with social services, such as enabling social interactions with other users through the Services;
Process payments for Services you purchase and related transactions;
Review whether user-published content and other related data violate our terms, policies, and guidelines to protect user rights;
Identify and resolve technical vulnerabilities;
Handle and resolve inquiries, requests, complaints, and feedback;
Other operational purposes related to the above.
To Fulfill Legal Obligations: To protect the interests of users and the public, we may use user personal information as required by applicable laws for the detection, identification, and prevention of user-published content that contains insults, fraud, illegal or criminal activities, or other inappropriate content.
Legitimate Interests: As permitted by applicable laws, we may use user personal information for the following purposes to provide better services to users and protect our legitimate interests:
Operate, maintain, and improve services, such as data analysis to ensure service security;
Perform statistical analysis on service usage;
Inform you about service updates, upgrades, and improvements;
Assist in product and service upgrades;
Verify your identity, such as when processing your requests under Section 9, User Rights;
Take reasonable and necessary technical measures to protect user personal information.
In addition to the above situations, we may also process user personal information for other purposes with user knowledge or additional consent. In the event of termination or changes to an agreement we signed with users, we will continue to process user information for a reasonable period (as applicable, for the specific period required by law).
5. How We May Share, Transfer, and Disclose Personal Information
Suppliers: As permitted by applicable laws, we may need to share your personal information with suppliers that provide service support, such as cloud service providers, payment service providers, or telecommunications service providers.
Legal Requirements or Fulfillment of Legal Obligations: If required by law or if we have reasonable and legitimate reasons to believe that we need to provide user personal information to law enforcement agencies, public authorities, or other similar agencies, we may provide user personal information for the following purposes:
To fulfill legal obligations, legal procedures, or legal claims;
To investigate violations of agreements, policies, or guidelines;
To identify or prevent insults, fraud, illegal or criminal activities;
To protect public interests, user rights and safety, and the legitimate and legal interests of our company and third-party partners as required or permitted by law.
Group Companies: We may share user personal information with affiliated companies or subsidiaries under the same group that provide services.
Mergers and Acquisitions: In the event of mergers, acquisitions, asset transfers, or similar transactions (e.g., bankruptcy liquidation), user personal information may be disclosed to the relevant third parties as part of the transaction assets.
6. How We Store and Protect Personal Information
We will store user personal information in Singapore. We will take all reasonable and necessary measures to ensure the security of user personal information, including establishing internal procedures and security technologies to prevent unauthorized access, use, modification, and damage or loss of data containing personal information. We will always maintain the security control level required by applicable laws and regulations. However, no security measure can guarantee absolute protection against all risks.
Except where a longer period is required by law, we will store your personal information for as long as necessary to provide the Services or fulfill our agreements with you. After the storage period expires, we will delete or anonymize your personal information unless applicable law or a lawful request from a competent authority requires otherwise.
7. Cross-Border Data Transfer
Please be aware that the user personal information we collect may be transferred across borders and stored in other countries (e.g., Singapore) where the level of personal information protection may differ from that of the user's home country. We will take all necessary and reasonable measures to ensure that we process personal information in accordance with the Privacy Policy and applicable legal requirements, providing a level of protection that meets the legal requirements of the user's home country. When required by law in the user's home country, we will sign a cross-border data transfer standard contract with the user. Regarding cross-border data transfers, where required by applicable law, you hereby consent to the above cross-border transfer of data. We may also obtain your consent separately.
8. Protection of Minors
The Services are not intended for minors (under 18 years of age, or another age threshold set by applicable law). If you are a minor, please do not use the Services. If we learn that we have collected personal information from a minor, we will delete that information.
If you believe that your minor child has provided us with personal information, please contact us as specified in Section 13. In some cases, we may require you to provide additional verification information, such as proof of the child's date of birth.
9. User Rights
According to applicable laws, you have certain rights regarding your personal information, such as:
Where technically feasible and permitted by applicable laws, the right to confirm whether we are processing your personal information and to request that we provide you with a copy of the personal information we have collected in accordance with the Privacy Policy;
The right to modify and update information. You can modify the personal information you have filled in or provided while using the Services;
The right to delete information, that is, based on your actual usage, to request that we partially or entirely delete user personal information.
You may withdraw your consent to the collection of personal information at any time. After you withdraw consent, we may continue to collect your personal information if required by law. We may also be unable to provide specific services or functions.
To exercise your rights, you can send an email to support@hifun.chat. To protect your personal privacy, we will verify your user identity by requesting additional information or documents before processing your request.
Account Deletion
If you no longer wish to use HiFun or withdraw your consent to the processing of personal information necessary to provide the Services, you may request deletion of your HiFun account as follows:
Open HiFun.
Go to Settings > Account and Safety > Delete Account.
Tap "Request deletion" and then "Delete account" to confirm your request.
Note: Please read the "Notice to users" before confirming. You may cancel your deletion request within seven days by logging in again. After that period, your account will be permanently deleted and cannot be recovered. Account deletion removes access to your account information, gold coins and diamonds, transaction history, friends, chat heat, and chat history on HiFun.
Withdrawing your consent does not affect the lawfulness of processing carried out before your withdrawal.
10. Child Protection
We are deeply committed to the safety and protection of children. To this end, we comply with all applicable laws and regulations and have implemented the following measures to ensure a safe environment:
Prohibited Content and Practices
We strictly prohibit any dating or companionship advertisements that:
Restricted Categories
We also restrict advertisements for certain dating and companionship services, including:
Preventing Harm to Children
We prohibit the use of our platform for activities that endanger children, including:
These policies are intended to help protect children. If you suspect a child is at risk or has experienced any of the situations described above, please contact us at support@hifun.chat.
11. SMS Marketing
We may send you information about our services if you have agreed to receive marketing messages. You may opt out at any time.
12. Notifications and Revisions
We may modify or update this Privacy Policy from time to time. If a change materially affects your rights, we will notify you by posting an announcement. We encourage you to review the Privacy Policy and any updates before using the Services.
13. How to Contact Us
If you have any questions or comments regarding the Privacy Policy or believe that we have improperly handled your personal information, you can contact us at support@hifun.chat.